x
Resources
Order Tracking with SMS Messaging
UltraCart’s enhanced package tracking system is designed to solve common problems with package tracking by unifying the customer experience, providing enhanced notifications, and enabling SMS communication.
StoreFront Tracking
StoreFront themes* provide an integrated order tracking page allowing customers to track orders and sign up for SMS notifications:
- Map of shipment progress
- Details of shipment progress
- All items in the shipment
Supported themes: Hero 1.06, Native 1.04, Jewel 1.03, Natural VB 1.05, Lifty 1.04, Elements 2.04
Order Management Tracking
- View the current tracking summary of each shipment right in order list view
- Detailed package tracking information (including carrier status, package location, and event timestamps) on the individual order view
Transactional Emails
Keep your customers informed with automated StoreFront Communications. Shipment notification emails include order tracking details and a unique link to the order tracking page on your StoreFront.
SMS Updates
Deliver order tracking details directly to your customers mobile device through SMS order tracking. Customers can sign up at checkout to recive text updates with tracking details.
Supported Shipping Integrations
Order tracking details provided for the leading shipment integrations.
- USPS
- FedEx
- UPS
Advanced Integrations
Order tracking details area available within the REST API and DataWarehouse.
Webhooks are provided for each shipment event
- Expected Delivery Date
- Out For Delivery
- Delivered
Order Tracking Documentation
Order Tracking DocsLet's Work Together
UltraCart Pro Services is here to help you get your ecommerce business up and running quickly and efficiently. Let us know how we can help!
Get Started