Saddle Creek Logistics


About Saddle Creek Logistics


Since its inception in 1996, Saddle Creek Logistics has remained focused on delivering high-quality and cost-effective operational out-sourcing solutions. Utilizing two state-of-the-art distribution facilities, coupled with a centralized call center, Saddle Creek Logistics is ideally positioned to meet the operational needs of its clients.


Providing the highest quality out-sourced solutions to companies throughout the world

  • Order fulfillment and warehousing
  • E-commerce integration and support
  • Call center and customer care
  • Telephone sales and campaign execution
  • Inventory and purchasing management

Order Fulfillment and Warehousing


With distribution centers strategically located in Lexington, Kentucky and San Diego, California Saddle Creek Logistics can cost-effectively distribute products throughout the United States while simultaneously minimizing time-in-transit.


In addition, Saddle Creek Logistics clients using Ultracart  can seamlessly transmit order data directly to the ProLog warehousing and fulfillment system (ProWares). Once Client orders are received at a ProLog distribution center, orders are picked, checked, packed and shipped utilizing a variety of automated technologies including radio frequency hand-held computers and computer-driven material handling carousels.  Completed order data can be pushed back to Ultracart, or it can be accessed via the on-line ProWares client portal.


Call Center and Customer Care


ProLog specializes in providing out-sourced call center services to clients seeking a quality-focused, turn-key customer care solution utilizing U.S. based personnel. Saddle Creek Logistic's trained staff and support systems, including a web-based Customer Relationship Management (CRM) system, combine to offer clients a highly customized customer care experience. Utilizing phone, e-mail, fax response, and on-line chat tools, ProLog can deliver the superior customer care sought by its clients.


Contact Us


Saddle Creek Logistics
7345 Mission Gorge Road
Suite E
San Diego, CA 92120


Phone: 1-866-977-6564

Website: Saddle Creek Logistics

 



Managing your business

Manage the full life-cycle of your business using our robust departments

Orders

One of UltraCart's most powerful features is its robust back office systems. With Departments for Auto Orders, Shipping, Fraud Review, and much more.

Customers

Customer Profiles allow your customers to store their information, view past orders, write item reviews, and more.

Reporting

The UltraCart platform features a variety of robust reports to help you manage your e-commerce business. From complete Sales reports to Item and Customer reports.

Affiliates

Affiliate marketing is one of the most powerful and least expensive ways to promote your brand. With the affiliate doing their own marketing, you'll likely see an increase in sales, as well as awareness of your brand.

Accounting

Download sales information into QuickBooks automatically with our free UltraBooks software. UltraBooks allows UltraCart merchants to import data directly to QuickBooks™ software.

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Fulfillment

Having someone else ship your products can be one of the best decisions that you will ever make. It will allow your company to focus on other areas such as product development and marketing.

Support

Our experienced support staff is here to help!

Never outsourced 100% in-house US based support.

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Quick answers to common questions.

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