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LuLu


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Contact Form: help.lulu.com

About LuLu

Lulu is dedicated to making the world a better place, one book at a time, through sustainable practices, innovative print-on-demand products, and a commitment to excellent service.

Our Origin Story

After successfully navigating a record-breaking IPO for Red Hat in 1999, our founder, Bob Young, discovered it was impossible to publish his amazing story through any of the traditional publishing houses. Determined to share his story, he employed a hybrid publisher, but was left frustrated, disappointed, and dissatisfied with the nominal results. It was at this point that he determined no one should have to share a similar experience, and Lulu was born.

Publish. Print. Prosper.

Publish, print, and sell your books internationally with our Print-On-Demand network while eliminating the risk and hassle of inventory and fulfillment.

Managing your business

Manage the full life-cycle of your business using our robust departments

Orders

One of UltraCart's most powerful features is its robust back office systems. With Departments for Auto Orders, Shipping, Fraud Review, and much more.

Customers

Customer Profiles allow your customers to store their information, view past orders, write item reviews, and more.

Reporting

The UltraCart platform features a variety of robust reports to help you manage your e-commerce business. From complete Sales reports to Item and Customer reports.

Affiliates

Affiliate marketing is one of the most powerful and least expensive ways to promote your brand. With the affiliate doing their own marketing, you'll likely see an increase in sales, as well as awareness of your brand.

Accounting

Download sales information into QuickBooks automatically with our free UltraBooks software. UltraBooks allows UltraCart merchants to import data directly to QuickBooks™ software.

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Fulfillment

Having someone else ship your products can be one of the best decisions that you will ever make. It will allow your company to focus on other areas such as product development and marketing.

Support

Our dedicated, support team is here to help you every step of the way!

Never outsourced. 100% in-house, US-based support.

Talk to real people who understand your business—no AI bots, no automated responses. Our experienced team is ready to help you solve problems, big or small.

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Quick answers to common questions.

Need assistance fast? Access our robust knowledge base or connect with a support representative for swift resolutions.

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Extensive documentation and code examples.

Dive into our detailed guides and examples to optimize your UltraCart experience. From setup to advanced features, our resources cover it all.

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Personalized phone and email support.

Pick up the phone and speak directly with our expert team, or send an email for personalized assistance tailored to your needs.

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Video training tutorials, guides and tips.

Explore a library of easy-to-follow video resources to master every feature of UltraCart and maximize your eCommerce success.

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Onboarding Assistance for New Merchants.

Get personalized help setting up your store, adding products, and integrating payment gateways to launch quickly and confidently.

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