Docs

UltraCart resources and documentation

Our technical support team works hand-in-hand with our technical writers to produce our robust, information packed reference manual. This manual covers UltraCart in depth, with illustrations and guided step-by-step tutorials designed to make even the most complex configurations easy to implement. You can view our full technical manual at docs.ultracart.com.

docs.ultracart.com

Getting Started

UltraCart provides a User Guide that describes most of the functionality available to our merchants. This exhaustive guide details every facet of the UltraCart platform. Please use it to help you as you begin

Reference

You can reference a couple of different places in UltraCart to find more information on a given topic. For instance the Knowledge base is a good example of ways that we have answered merchants in the past. The Peer to Peer Forums is a great way to work with other UltraCart merchants to better utilize the tools in UltraCart.

User Guide

A guide on how to configure UltraCart as your online shopping cart solution. Each chapter of this manual covers a component of the UltraCart system such as accounts receivable or shipping. While this manual may not cover every single question that a merchant may have, it attempts to cover the entire system in detail.

Tutorials

UltraCart provides tutorials to help you get your online store up and running. Our step-by-step tutorials include detailed screens to help you follow along in UltraCarts robust back end. Includes tutorials on Javascript Checkout, the UltraCart API, SSL Configuration, and more.

Premium Ecommerce to Enhance Your Business

AB Testing

A/B Test StoreFront Content Blocks, Emails, and Upsell Offers. Experiments can manually or automatically declare winning variations based on conversions, revenue or various additional metrics.

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But wait there’s more!

Maximize transaction value by offering your captured audience promotions and offers during the checkout without compromising the success of the transaction.

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Accounts Receivable Retry

Orders that have declined payments can automatically route to your Accounts Receivable. UltraCart will automatically email the customer letting them know that there is a problem with their payment and provide a link to self-service update the information. In addition to emailing the customer UltraCart can automatically re-attempt the payment on a schedule that you define. Often times orders will go through on an automated attempt the next day.

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Rapidly Reiterate, Build, Test and Deploy

Test, build and deploy content that works. Once you’ve identified a successful block of content. Replicate that piece of content, structure, checkout, etc. across multiple pages or even across multiple StoreFronts.

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Testimonials

Just wanted to let you guys know that CenterForLit.com has been an UltraCart customer for nearly ten years. All it ever does is exactly what I want and more. I couldn't be happier.

Adam Andrews

Ultracart integrates nicely with our website, and handles all of the transactions. We've written a script that pings the UC API and gets us pertinent data for our CRM.

Eric Somido

When we switched to UltraCart, we experienced a substantial increase in sales within two months which we attribute to the added capabilities that we obtained by using UltraCart.

Cathy Bujold

Support

Our dedicated, support team is here to help you every step of the way!

Never outsourced. 100% in-house, US-based support.

Talk to real people who understand your business—no AI bots, no automated responses. Our experienced team is ready to help you solve problems, big or small.

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